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The Olde Watermill Shopping Village

Santa's Grotto Terms & Conditions

Santa’s grotto is situated at the rear of the Millers Market and antique centre, please arrive in plenty of time for your time slot also allowing good time to park. Santa’s grotto are unable to allow late arrivals.

A buggy park is allocated outside of the venue but where possible please try and leave them in your vehicles, as due to health and safety they are not permitted within the building.

By opting to purchase tickets to this event you automatically agree to our terms and conditions, and privacy policy. Please note that The Olde Watermill reserves the right to make changes, revisions, and/or amendments to this event. Such changes will be duly reflected on this site. These changes may relate back to the date of purchase of your ticket(s). The issuer has the right to dishonour stolen/counterfeit tickets and declare them as void.

Refunds & Exchanges

If this event is cancelled in its entirety due to any unforeseen circumstances, The Olde Watermill has the sole and absolute right to: reschedule the event, or issue a partial/full refund, or not issue any refunds. If this event has to be rescheduled to other dates, you may not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on any other processing or handling fees, and such other charges.

Please ensure that you accurately book the right date, time and the correct amount of tickets as tickets are non-refundable, if any changes are needed after the booking there is a £5.00 admin fee for each ticket booked.

To see if you can reschedule your ticket(s) please contact us at: info@santasgrottouk.co.uk

If you have any questions regarding our grotto terms and conditions, please contact us:

The Olde Watermill Shopping Village
Barton Mill Lane,
off faldo road,
Barton-Le-Clay,
Bedfordshire,
MK45 4RF

Email: events@oldewatermill.co.uk

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